Category Archives: Resources

Changes to congestion charge hours

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From: Road User Charging Team, TFL

From Monday 21 February, the central London Congestion Charge hours are being reduced and will operate Monday to Friday, 7:00-18:00 and Saturdays, Sundays and bank holidays, 12:00-18:00.

• The daily Congestion Charge is £15 if you pay in advance or on the same day, or £17.50 by midnight of the third charging day after you travel
• For example, if you drive on Saturday, you have until midnight on Tuesday to pay £17.50 and if you drive on Sunday, you have until midnight on Wednesday
• To pay the Congestion Charge you will be able to pay online or sign up to Auto Pay for a £10 annual registration fee per vehicle, so you never forget to pay
• Auto Pay is the most convenient way to pay the charge. If you are registered with Auto Pay, we will automatically check whether your vehicle needs to pay the Congestion Charge and Ultra Low Emission Zone (ULEZ) charge and if you drive, we will automatically charge you via your Auto Pay service. This means you will not have to remember to pay the charge(s) and will not run the risk of receiving Penalty Charge Notice(s) for your registered vehicles

Some NHS patients may be eligible to claim Congestion Charge reimbursements from their participating, treating hospital. You may also be eligible for a Congestion Charge reimbursement if you are:

• An NHS Trust, local authority, or charity, in a role responding to the current Covid-19 pandemic and future pandemic/epidemics in Greater London
• A care home employee working in the Congestion Charge zone

Find out more about our reimbursement schemes and eligibility criteria.

The changes to the central London Congestion Charge hours are to help reduce congestion during the day. You can avoid paying the charge by walking, cycling, or using public transport.

We regularly clean our services using hospital-grade antiviral disinfectant. Please remember, you must wear a face covering over your nose and mouth when travelling on all TfL services, unless you are exempt.

Guidance for hospital visitors

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Here is some information about visiting at Hillingdon and Mt Vernon Hospitals:


New visitor guidance for hospitals in NW London
Published on: 31st December 2021

From Friday 31 December, we have introduced new visiting restrictions in our hospitals due to the high number of Covid-19 infections in the community.

Please see guidance below across all hospitals in NW London and visit the relevant hospital website for further information.

To keep everyone safe, we can only permit visitors in exceptional circumstances, including:
– Visiting a child
– Visiting a patient at the end of their life
– As a birth partner
– As a carer

Before coming to visit a patient in hospital in exceptional circumstances, please contact the ward or unit to confirm you are able to visit. In areas or on wards where there have been several cases of Covid-19, greater restrictions may be in place.

We know how difficult it is to be separated from friends and family, and we will do everything we can to help you to stay in touch with loved ones (visit the hospital websit for more information). We are regularly reviewing our visiting policies and hope to be able to allow more visitors into hospital when it is safe to do so.

Every patient has different needs and we know there are occasions where we need to adapt our visiting policy. Please speak to your patients’ care team to discuss the best approach.

Carers
Carers are welcome to come to hospital to support patients’ health and social needs. A familiar carer or supporter is not considered a visitor. We can provide carers with a carers’ passport so that each patient’s main carer can be identified easily.

Accompanying someone to a hospital appointment or to A&E
Visitors are not currently permitted to come to outpatient appointments or A&E apart from in exceptional circumstances such as:
– where a patient has a regular carer who needs to come to hospital to support their health and social needs – particularly dementia, learning disabilities or autism
– children (anyone under 16) who need to be accompanied by a parent or guardian

Safety measures for visitors coming to hospital
If you are coming into hospital in exceptional circumstances, you must:
– wear a surgical face mask at all times. Masks are provided at the entrances to our hospitals
– use hand sanitiser or wash your hands as you enter the hospital and when entering or leaving wards,

Clinics and units
– maintain a safe distance from others
– follow any one-way route signs

These safety measures apply even if you have had the Covid-19 vaccinations and booster.

If you are experiencing any symptoms of Covid-19, you must not come to hospital

We advise all visitors to take a lateral flow test or PCR before coming into hospital and to only come in if the test is negative and you have no symptoms. You can order a free supply of lateral flow tests from the government website or call 119.

Help the council with its budget

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Each year the council must consider and agree a balanced budget for its services and the amount of local council tax to be raised from residents and businesses, to help fund this budget.
In considering its options for 2022/23, the Council is keen to hear the views of residents and local businesses on its budget proposals.
For information about the Council’s Budget Proposals and to have your say about them, please click on the link below:

https://www.hillingdon.gov.uk/budget-consultation